Old Contacts, New Work

It's been a strange year, 2020. Last month, we were contacted by a former client who was enticed away from us by a sweet-talking rival company in their locality - their relationship did not work out and they have enquired about working with us again. This month, we were contacted by three people with whom we have previously worked: one from about about three years ago, one from a couple of years before that and one from last century!

To clarify that last contact, we were colleagues before The BPc was set up in 1990. Recently retired, Ian has written a book of the humorous events that comprised his working life in international I.T. sales. The book is available on Amazon in paperback and electronic formats but - the important thing to note is that half the proceeds of all purchases are going to the homeless charity, Crisis. 

You can help the less fortunate whilst reading an entertaining collection of stories, as shown in the 'taster' online at Amazon and some comments, shown below.

The time when Ian almost had a career in a double-act on the Bar Mitzvah circuit in New York… 

The times that an East Anglian farmer got the better of him, twice. Twice!

The one and only time that Ian flew Aeroflot... Never again!

For more, buy the book!

Using Experience to Increase Service Excellence

Nobody can predict how long the current Covid measures will be in place. Forward-looking corporations have been using lockdown to ready themselves for a better future. Companies with a good reputation for customer service are planning to excel in this field to win and retain clients.

We developed a website for Martin Lee, founder and owner of Quest for Excellence, using a selection of photographs that he supplied, high-level testimonials and local business videos.

Our client had strong ideas about the look and feel of his website and he is passionate about excellect customer service being the key to successful growth. He has worked with organisations including: 

• Disney Institute
• Royal Botanic Garden, Edinburgh
• Rugby League World Cup
• National Trust
  
• Chester Zoo
• L'Oréal
  
• Wrexham Glyndwr University
  
• Alan Howard Group
• Timpson Group
• Grant Thornton
• De Winter
• Metro Bank
  

 ...  plus a number of sports clubs and the NHS.

Visit the website, learn about Martin's philosophy and contact him to discuss how to improve your organisation's reputation.

And... if you'd like The BPc / Professional Solutions to develop a website for you, contact us!

Equipment Supplier to Dental Practices

The BPc has been working with dpsdental.co.uk to optimise their content for improved website visibility. Since May, visitor numbers to their website have increased each month.

• May to June 25% increase;
• June to July 66% increase;
• August is looking promising so far.

DPS supplies dental equipment to dentists and dental practices. Products focus on patient comfort and care and the latest techology for great-looking teeth. Some of these are:

• aerosol suction evacuator
• anxiety reducing weighted blankets
• teeth veneers

The dental evacuator (or extractor) is currently offered at a discount, as it is essential for patients' welfare during the current pandemic. Using this and other cleansing equipment, such as air sterilizers, the dental surgery should remain virus-free.

Dental visits can be traumatic for many people. DPS supplies a range of comfort cushions, blankets and other items to help relax patients during their appointments.

Teeth veneers are a game-changer for people who feel embarrassed by their teeth. If you would like to smile with confidence, ask your dentist to contact DPS dental for details of the direct veneer system. It is minimally invasive and dentists can veneer teeth in a single pain-free visit in around 2 hours.